Privacy Policy

Effective Date: October 26, 2023

Welcome to dormant.pro. This Privacy Policy describes how dormant.pro ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, services, and applications (collectively, the "Services"). We are committed to protecting your privacy and handling your data with transparency and care.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information Collection

We collect information to provide, improve, and secure our Services. The information we collect falls into the following categories:

1.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, password, and any other details you choose to provide.
• Profile Information: Information you add to your profile, such as a profile picture, job title, company, or biography.
• Communication Data: Contents of your communications with us, including support requests, feedback, and survey responses.
• Payment Information: If you make a purchase, our third-party payment processors collect billing details, such as credit card information. We do not store full payment card details on our servers.
• User Content: Any data, files, or information you upload, submit, or store within the Services.

1.2 Information Collected Automatically

• Log Data: When you use our Services, our servers automatically record information ("log data"), including your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and other diagnostic data.
• Device Information: We collect information about the device you use to access our Services, including the device type, operating system, unique device identifiers, and mobile network information.
• Usage Information: We collect data about your interactions with our Services, such as features you use, actions you take, and your preferences.
• Location Information: We may derive approximate location data from your IP address to customize the Services and for analytics.

1.3 Information from Third Parties

We may receive information about you from other sources, such as:

• Social media platforms (if you connect your account or register through them).
• Service providers (e.g., analytics providers, advertising networks).
• Publicly available sources and data providers.

2. Use of Information

We use the information we collect for the following business purposes:

• To Provide and Maintain Our Services: To create and manage your account, process transactions, provide customer support, and fulfill your requests.
• To Improve and Personalize: To understand how our Services are used, develop new features, and personalize your experience, including providing tailored content and recommendations.
• To Communicate with You: To send you service-related announcements, administrative messages, technical notices, updates, security alerts, and support messages. With your consent, we may also send you marketing and promotional communications.
• For Security and Protection: To detect, prevent, and address fraud, abuse, security risks, and technical issues that could harm our users, us, or the public.
• For Legal and Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to enforce our Terms of Service, including investigating potential violations.
• For Business Operations: To conduct data analysis, audits, and research; to monitor and analyze usage and trends; and to operate, evaluate, and improve our business.

3. Data Protection and Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption: We use encryption (such as SSL/TLS) to protect data in transit.
• Access Controls: We restrict access to personal information to employees, contractors, and agents who need to know that information to process it for us and who are subject to strict contractual confidentiality obligations.
• Regular Security Assessments: We regularly review our information collection, storage, and processing practices to guard against unauthorized access.
• Data Retention: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

In the event of a data breach that affects your personal information, we will notify you and the relevant supervisory authorities as required by applicable law.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information to enhance functionality and user experience.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function and cannot be switched off. They are usually set in response to your actions.
• Performance and Analytics Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
• Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
• Advertising/Targeting Cookies: Set by us or our advertising partners to build a profile of your interests and show you relevant ads on other sites.

4.2 Your Choices Regarding Cookies

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. You can also opt out of certain third-party advertising cookies by visiting industry opt-out platforms.

5. User Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. We will comply with applicable data protection laws, such as the GDPR or CCPA.

Your rights may include:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal information.